Tech Trend

Best Remote Desktop Software of 2020: Paid and Free Choices for Businesses


With one of the remote desktop access applications we’ve listed below, you will be able to do any one of a number of things. For example, you could use your personal laptop to access and manage files on your office PC without having to leave your home. Having this versatility is great, especially during periods of sickness or difficulty when you’re unable to physically go to the office.

Using remote access software is simple. They generally take no more than a few minutes to set up, and you will usually have to install the software on the computer or other device you want to access the remote computer with. Many programs also need to be installed on the remote PC, while others are connected via a weblink or access code.

Some versions of Windows come with built-in remote desktop software, but third-party tools often perform much better and come with significantly more features. This could be especially important if you’re planning on using the software regularly.

 There are a few other popular uses for the best remote desktop software. For example, you can handle complicated tasks from a laptop by connecting remotely to a more powerful computer. Also, IT support staff regularly use remote access programs to control a client’s computer and deal with any issues.

In the this article, we’ve briefly covered our top ten best remote desktop applications to help you choose the right one for your needs.

Best remote desktop software of 2020 at a glance

  1. RemotePC
  2. Zoho Assist
  3. LogMeIn Pro
  4. Connectwise Control
  5. Parallels Access

1. RemotePC

Simply the best remote computer access for business users

Communication: Online messaging, whiteboard | File transfer: Yes | Compliance: HIPAA and GDPR | Security: Personal Key and TLS v 1.2/AES-256 encryption | Other: Remote printing

RemotePC is a hugely-popular remote computer access application that’s suitable for both home and—in particular—for business users. It uses cloud technology to deliver class-leading remote access solutions through an intuitive web application and native desktop and mobile apps. It also includes collaboration features such as voice chat.

On top of this, Remote PC is highly secure, scalable, and affordable. Prices start from $29.50 per year for individuals and $249.50 for teams. A 30-day free trial is available with all plans. It’s a scalable program with the power to connect large numbers of devices.

2. Zoho Assist

Great all-round remote desktop access software

Communication: Voice and video chat, screen annotation | Diagnostic tools: Yes | Wake on LAN: Yes | Security: 2FA, SSL and 256-bit AES encryption | Other: Mobile SDK for iOS/Android

Cloud-based Zoho Assist is one of our favorite remote access tools because it enables you to access almost any device. It provides specialized remote support and unattended access plans designed to streamline workflow processes.

 Zoho Assist’s support plans start at just $8 per month and include features such as remote printing and custom branding. They’re great for people such as support technicians and IT managers. More advanced features can also be accessed, with higher-end plans costing $13 and $21 per month.

Zoho Assist is protected by some of the best security integrations we’ve seen, which means it’s a great choice for those working with sensitive data.

3. LogMeIn Pro

Powerful solutions for large businesses and enterprises

File transfer: Yes | File storage: 1TB | Multi-monitor support: Yes | Remote actions: Printing | Security: 256-bit AES encryption | Other: Complimentary LastPass Premium license

LogMeIn Pro is one of the most popular remote desktop access programs available, and it’s a great choice for large businesses. It is a little expensive, but it comes with a great range of tools designed for enterprise users.

 Prices start from $30 per month for two remote connections and a 14-day free trial is available. If you need more connections, you can simply upgrade to a higher plan. Additionally, LogMeIn Pro is easy to set up, highly secure, and backed by 24/7 live support. Note, though, that its performance can be a little slow at times.

4. Connectwise Control

Highly specialized remote access for support and unattended access

File transfer: Yes | Cross-platform: Yes | Host pass configuration: Yes | Security: 2FA and SSL Authentication | Other: Extension marketplace

ConnectWise Control provides highly specialized remote access solutions targeted at specific users. Its three Support plans start at $19 per month, come with some remote access features, and include powerful tools to help IT staff and support technicians solve problems remotely. The Access plan starts at $30 per month for 25 devices and is aimed at those who want to connect with numerous remote devices.

The main issue with ConnectWise Control is its sometimes poor performance. Even with a fast internet connection, the user interface is often slow and laggy, which isn’t ideal at the best of times.

5. Parallels Access

Best for remote desktop access from a mobile device

File transfer: Yes | Supports: iPad multitasking, full-screen apps | Other: Samsung DeX and S Pen support

Parallels Access is designed for remote computer access from mobile devices. It does support computer–computer connections, but the majority of its features are mobile-centered. Prices start from just $19.99 per year, making it one of the more affordable options on this list.

 One of our favorite things about Parallels Access is its tidy user interface. Rather than simply showing your desktop screen on a mobile device, like most of its competitors do, it presents a modified, mobile-friendly version. Overall, this program is a great choice for those who want to remotely access their computer from a mobile device.
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